Call Cutta at Home

By Haug / Kaegi / Wetzel

Who is there on the other end of the service-line? How do invisible workers look? What does outsourcing mean in the times of Corona? Can an Indian home be turned into a call centre? When will Artificial Intelligence replace such services?

Rimini Protokoll invites you to an intercontinental video conference play about outsourcing and tele-marketing.
More than 12 years ago Rimini Protokoll staged a 1:1 performative meeting between an Indian call center employee and an European theater visitor via telephone and Skype. It started as a business talk and grew more and more private and intimate.

“Call Cutta in a Box is arguably the most delightful, charming, engaging 50 minutes I have ever spent with a complete stranger.” wrote the The NZ Performing Arts Review & Directory.

2020 this project becomes a source of inspiration for a special adaptation for a russian audience:
Up to 20 spectators can be part of this version.
A Russian host and translator operates a Zoom Session, receives the guests and translates the performance (in the chat-window).

The performer is at his/her home in Calcutta.
During the one-hour-performance the performer shows his/her home, talks about the economical and personal implications of his work in the Call Centre, shows videos, asks questions to the international audience, to which they respond by showing certain places of their homes or objects they have at hand.
Gradually the piece gets more and more intimate. There could be scenes for the sleeping room, scenes for the kitchen and others for the bathroom or even under the bed. The audience accompanies these journeys in their own sleeping rooms, kitchens etc. There could be moments where you sing together karaoke versions of Bengali songs and even dance together with the performer and the entire audience on Russian music.

Social distancing as a chance for new and playful encounters with people far away from one’s own reality.

Idea, text, direction: Haug / Kaegi / Wetzel
Performers: Madhusree Mukherjee, Sunayana Roy
A production of Rimini Apparat
Based on idea of „Call Cutta“ – produced in 2005 by Goethe Institut Kolkata, HAU Hebbel am Ufer Berlin, Rimini Apparat, and „Call Cutta in a Box“
– produced in 2008 by HAU Hebbel am Ufer Berlin.
Call Cutta at Home St.Petersburg is presented within the framework of VI International Summer Festival of Arts "The Access Point" and with the support of  „Pro Helvetia“.